The Care Hack: Elderly-care platform developed by CML Team, adding coach chat and a community layer

The Care Hack's elderly-care platform connected users with coaches and a health and wellness content library. CML Team developed the platform, redesigned it to improve security, scale and engagement, and added real-time coach communication and a community layer. With a healthcare security compliance firm, CML Team delivered a HIPAA compliance package: six core policies, 43 control points mapped to owners.

Client: The Care Hack, United States
Industries: Healthtech
What we did: Developed the platform, redesigned it to improve security, scale and engagement, and added real-time coach communication, a knowledge library and a community layer. The project had developer and manager roles.

Who is the client behind The Care Hack?

The Care Hack is a New York-based company that supports family caregivers looking after a loved one with a complex behavioral or cognitive condition, such as dementia or mental illness. It connects them with expert coaches and a library of health and wellness content.

www.thecarehack.com

What did CML Team build for The Care Hack?

Personalized onboarding flow with video recommendations
Real-time chat between users and coaches
Knowledge library combining media and learning content
Reddit-style community forum
Full localization with multi-language support
Role-based access control
Two-factor authentication
HIPAA compliance package, delivered with a healthcare security compliance firm: six core policies, 43 control points mapped to owners

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