The Care Hack: Elderly-care platform developed by CML Team, adding coach chat and a community layer
The Care Hack's elderly-care platform connected users with coaches and a health and wellness content library. CML Team developed the platform, redesigned it to improve security, scale and engagement, and added real-time coach communication and a community layer. With a healthcare security compliance firm, CML Team delivered a HIPAA compliance package: six core policies, 43 control points mapped to owners.
- Client
- The Care Hack, United States
- Industries
- Healthtech
- What we did
- Developed the platform, redesigned it to improve security, scale and engagement, and added real-time coach communication, a knowledge library and a community layer. The project had developer and manager roles.
Who is the client behind The Care Hack?
As of October 2026, The Care Hack's website says it combines expert coaches with AI to equip caregivers to manage a loved one's condition with confidence. It says caregivers are the backbone of support for complex behavioral or cognitive conditions such as dementia and mental illness, and should not have to do it alone. It lists its location as New York.
www.thecarehack.comWhat did CML Team build for The Care Hack?
- Personalized onboarding flow with video recommendations
- Real-time chat between users and coaches
- Knowledge library combining media and learning content
- Reddit-style community forum
- Full localization with multi-language support
- Role-based access control
- Two-factor authentication
- HIPAA compliance package, delivered with a healthcare security compliance firm: six core policies, 43 control points mapped to owners
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- Encrypted data and expanded security
- Integrations with Twilio, SendGrid and Vimeo
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